Improvements in Patient BillingJune 21, 2021
We are pleased to announce that we have been working with a new vendor in an effort to improve our patient billing statements. Starting this week, there will be a new look to our statements and some improvements.
- The new statement will be easier to read and understand.
- The return address will change to a P.O. Box in Ohio.
- Patients can continue to make payments through the “Bill Pay” link on the Starling web page.
- We will have the ability to accept both credit cards and electronic checks as payment options.
In a few weeks, there will also be a new toll-free number for patients to call in to make payments. We also will introduce a patient portal to allow our patients to log in and view their statements. Stay tuned for details.
Billing questions can continue to be addressed by calling (860)258-3470, option 1.