Marketing Update
July 3, 2019We continue to get fantastic feedback through our new reputation management program. We began with a pilot in mid-December with 70 providers. In the last 6 months, Starling providers have…
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We continue to get fantastic feedback through our new reputation management program. We began with a pilot in mid-December with 70 providers. In the last 6 months, Starling providers have…
Read moreState law mandates that if there is a critical lab, it needs to be resulted and signed off by a physician within 60 minutes. If the physician does not respond…
Read moreClick here for presentation that was delivered at the IM meeting. It provides guidelines and code components for communication based services.
Read moreKara Olson, Director of Clinical Transformation & Informatics, provides four useful documents: ProHealth and Connecticut GI physicians have been updated with their practice name to aid in searching. Click here…
Read moreOur Reputation Management pilot has been a big success. Since December, there have been 3,426 new online reviews with an average star rating of 4.9 out of 5.0! We started…
Read moreAt the February Starling Board meeting, the Board was informed that a number of the medical employers in the area including Hartford Healthcare were increasing their minimum salary to $15…
Read moreThis month, providers in our reputation management pilot received 689 online reviews, with an average star rating of 4.9 out of 5. Click here to see examples of the positive…
Read moreIn mid December, we piloted a new reputation management software with 70 providers across specialties. Within 24 hours of visit, patients receive email or text alert with short survey. Those…
Read moreIf you would like to request corporate funding for an event or cause, please complete the following form. Our marketing committee reviews requests 2-3 times a year to determine what…
Read moreAs a COVERY policyholder, you have access to complimentary online CME courses through MED-IQ®. Courses are designed to improve the understanding and performance of healthcare providers and medical practice staff…
Read moreQuest Diagnostics has recently implemented a new option allowing patients to select and order their own lab tests online, without physician involvement. Quest promises quick, convenient results, all overseen by…
Read moreStarting in January 2019, providers can bill Medicare for time-based codes for interprofessional consults that do not include a face-to-face interaction with the patient. The wording is “interprofessional telephone/ internet/…
Read moreIt turns out that with the Microsoft licenses we need here at work, you can use Office at home for no additional cost on multiple computers. Follow the steps below:…
Read moreThe RCD has been working this year to implement new products and applications to make Starling a stronger and more efficient company. Many of these systems have complicated technical components and…
Read moreAs Starling embarks on pilot with new reputation management program, we have gotten the question – do online reviews matter? In one word – yes. As seen below, statistics show…
Read moreWe are pleased to announce that Starling is piloting a new Reputation Management program. Here is some information about this exciting initiative. What is Reputation Management? Reputation management refers to…
Read moreWe recently have received two letters about our outstanding Physician Assistant, Susan Peters, who works in our pulmonary division. Here is what one grateful patient had to share: Sue treated…
Read moreNow is an exciting time for our organization. We continue to enhance our services offerings, increase our locations, and bring on talented providers. Take the Starling Quiz to see how…
Read moreBelow is a message from Debra Hayes who is Chief Operating Officer at Hartford Healthcare: “There seems to be some confusion around the 2019 HHC Preferred Network. To be clear, all…
Read moreAt Starling Physicians, we have a tremendous amount of knowledge across the healthcare spectrum. We would like to share your expertise with current patients, potential patients, and the general public. …
Read moreDear Physicians, Attached is the 2018 flyer for Med IQ (formerly ELM) courses. Instructions for accessing the program are on the flyer, and you may need Starling’s policy number which…
Read morePharmaceutical and Device Vendors in Patient Care Areas >>
Read moreCoverys offers providers with access to free and completely confidential emotional support services. Details are below including contact information.
Read moreDr. Gilbert Ching, Cardiology Dr. Gilbert Ching attended the University of the Philippines for undergraduate and obtained a Bachelor of Science in Psychology, graduating cum laude prior to earning his…
Read moreIf you would like to request corporate funding for an event or cause, please complete the following form. Please make a request several weeks prior to an event. Completed forms…
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Read moreThe Marketing Committee will be meeting in mid-February to review marketing progress and strategic goals for 2018. We will share highlights from our discussion on this portal. One of the…
Read moreWe are pleased to introduce the following individuals: Dr. Elliot Zweig Dermatology Dr. Elliot Zweig is a highly respected dermatologist who has been in practice for over 35 years in…
Read moreWe continue to enhance our communications with our patients. Starting in 2018, patients will be asked to provide an email address or cell phone number when checking in for appointments.…
Read moreMany employees and physicians work past the age of 65, and are eligible for BOTH Medicare and Starling insurance. You will need to make your own decision but there are…
Read moreWe are proud to introduce some of our new providers: Dr. Farhan Karim, Orthopaedics Dr. Karim attended medical school at the New York College of Osteopathic Medicine in New York.…
Read moreWe are pleased to announce that Starling Labs will be undergoing significant expansion and improvements over the coming year. The goal is to open Starling Draw Stations in all offices…
Read moreAs a healthcare provider, it is a natural fit that Starling Physicians will actively sponsor events throughout the year – both healthcare related and for the community. These events can…
Read moreThe Physician Quality Reporting System (PQRS) and Meaningful Use (MU) reports were submitted on time for all Starling eligible providers to the Centers for Medicare & Medicaid Services (CMS). MU…
Read moreEffective for dates of services July 1, 2017 through August 9, 2017, the current HUSKY Health Primary Care Increased Payments Policy as specified by PB 2014-75 is being extended without…
Read moreNew courier Service: Lab Logistics went live on Monday, June 16th increasing administrative mail pick up and drop off in Glastonbury, Bloomfield, and Granby. We will continue to expand the…
Read moreWe recently shared a video about Starling’s Infusion Center. Hundreds of people have watched the video and here are some of the positive comments we received about our center: “It’s…
Read morePlease review this webinar relating to v11 note. There will be an overview of the new clinical desktop view and the optimized workspace. The webinar provides valuable information on the functionality…
Read moreStarling was proud to hold our first toiletry drive to support Hands on Hartford – a social service nonprofit organization that serves Hartford’s neediest residents in the areas of food,…
Read morePlease see the instructions below to access this exciting benefit through Coverys; As a Coverys policyholder, you have access to specialty specific on-line education courses that provide eligibility for premium…
Read moreTracy joined Connecticut Multispecialty Group in August of 2015 in anticipation of the merger between CMG and Grove Hill, as Chief Integration Officer. In her role as Starling’s CIO, she has…
Read moreAs you are aware, National Government Services (NGS), our local Medicare Administrative Contractor, reviews data provided from CMS to identify coding and claim submission patterns that may indicate a propensity…
Read moreStarling has partnered with Midstate Gastroenterology to provide services to our GI patients at 300 Kensington Ave, New Britain. Dr. Madhavi Bhoomagoud currently sees patients there on Tuesday afternoons and…
Read moreNational Government Services (NGS), our local Medicare carrier, has posted some changes to its previous publications surrounding three important areas of Evaluation & Management coding and documentation guidelines. Consultative Services:…
Read moreIf you are sharing valuable information with the public or acknowledged for excellence, please let us know so we can also share with the Starling community. Example may include: Interviews…
Read moreWe had very successful career fair at the Rocky Hill office on Saturday, March 18th. We had over 150 hopeful candidates attend. We were able to interview over a hundred candidates and…
Read moreThe Starling Allscripts implementation for Internal Medicine and Pediatrics has been very successful. Our staff and providers continue to learn new tips and tricks, and share with each other regularly. …
Read moreBelow is a message from Dr. Barry Kemler: The G.I. department of Starling Physicians is pleased to announce that Madhavi Bhoomagoud,M.D. of Midstate Gastroenterology Specialists,P.C. will be renting space in…
Read moreStarling closes the books on the first full year of combined health insurance with mixed results. Overall, the health insurance total expense was 4.1% under budget, which is about $300K…
Read moreWe have added a great new feature to the Qlikview dashboard that allows you to toggle between monthly encounters and total Wrvu’s for the month. If you would like to see…
Read moreAt Starling Physicians, we have a tremendous amount of knowledge across the healthcare spectrum. We would like to share your knowledge with current patients, potential patients, and the general public. …
Read moreClick here to review Coverys biweekly connection to risk management and education. This edition focuses on drug issues in the workplace, diagnostic challenge, and upcoming webinars.
Read moreBack in March, 2016, the Starling BOD approved a sanction policy relating to HIPAA disclosures – to address both incidental and intention disclosures. I am sending this note to you as…
Read moreBelow is information for CMG branch IM providers about upcoming meeting in case you would like to attend.
Read moreStarting in April 2016, the Revenue Cycle Department began working with Starling practice managers and staff providing monthly information about Coding Edits, Coverage Denials, and Insurance Registration Errors in the…
Read moreThere are instances when your patient encounters are not driven by the key components of history, examination and medical decision making. In some cases, it is more relevant to select…
Read moreReviews of doctors, nurses, hospitals, and other care professionals are increasing at an astonishing rate: 50% year over year since 2012. And show no sign of stopping. But what can…
Read moreBelow is information on a Risk Management Seminar in case you are interested, or need CME Credits. Coverys 2016 Risk Management Seminar Click here for complete details and registration Register…
Read more“Incident to” services are defined by the Center for Medicare and Medicaid Services (CMS) as: services that are furnished as an integral, although incidental, part of the physician’s personal, professional…
Read moreWe are moving forward with our transition from Townline Answering Service (TAS) to Advance Communications Answering Service, for the GH Branch departments. The driving factors for making this transition are…
Read moreOur Department of Radiology is now accredited to perform CT scans on our pediatric, as well as adult patients. CT scans complement Starling’s wide range of imaging services including X-ray,…
Read moreDr. Post shares important updates from the Electronic Medical Records Committee. Click below to watch the presentation.
Read moreYou may think of churning as something done on a dairy farm – to agitate cream and turn it into butter. The Center for Medicare and Medicaid Services (CMS), however,…
Read moreAs you know, National Government Services (NGS), our local Medicare Administrative Contractor, has identified certain codes and code combinations as having a high error rate for meeting documentation requirements. They…
Read moreBelow is message from Christopher Phillips at NPS regarding CMG Branch TigerText. The second wave of account activations to complete the CMG Branch migration from the Hartford Healthcare TigerText account…
Read moreSocial media allows providers at Starling Physicians to engage with your patient population, share your expertise, and provide important updates. We currently have Starling pages on Facebook, Twitter, LinkedIn, and…
Read moreWe are moving ahead with our Allscripts implementation for the GH branch. Below are some details about timing, the process, and your role in making it a success. The Allscripts…
Read moreDr. Post shares important updates from the Electronic Medical Records Committee. Click below to watch the presentation that was delivered on July 13th.
Read morePatients are searching for you online so it is important to make sure your online presence is accurate. Online review sites provide important information about your areas of expertise, training,…
Read moreSome extension numbers will change when GH branches are moved onto the new ShoreTel phones. Although you will need to use the new extensions once you are a ShoreTel site,…
Read moreThe planning process is now underway for rolling out Allscripts throughout Starling. We are in early, initial planning phases and will keep everyone up to date as we move forward…
Read moreParticipation in Medicare’s incentive programs will continue to change the way Starling and other leading group’s practice as we have seen with the increasing challenging Meaningful Use measures. As we…
Read moreThe RCD went through a huge transition in January which included merging two billing offices with different workflows, building a new data base for practice management and billing, and credentialing…
Read moreProvider profiles on our website provide valuable information about your background, experience, and interests. This can be useful for patients when selecting you as a provider, and can be helpful…
Read moreThe Office of Inspector General (OIG) is the arm of the US Department of Health and Human Services that fights fraud, waste and abuse in the Medicare and Medicaid programs.…
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Read moreBelow is an important update from Dr. Larry Koch, Medical Director. When e-mailing within the starlingphysicians.com e-mail system, the content of your e-mail is protected. If you are e-mailing to…
Read moreSmith Brothers and Coverys are the official insurance and malpractice carriers for Starling Physicians. They work together on our account handling all issues including premiums and coverage. Below is their…
Read moreThe Shore Tel phone systems implementation is moving along. Our first go-live was ENT in May. The second implementation was on June 8thin Integrative Pain Management, OB, IM and Pediatrics…
Read moreCompleting Your Documentation According to Guidelines The Centers for Medicare and Medicaid Services (CMS) has established guidelines for compliant medical record documentation. Specifically, CMS states that “All medical record entries…
Read morePhysicians Larry Koch, MD – Medical Director, Chairman Maria Briggs, MD – Physician Representative, Obstetrics & Gynecology Michael Deshaies, DO – Physician Representative, Internal Medicine David Fenton, MD – Physician…
Read moreStarling Physicians is committed to providing comprehensive education and timely communication to our physicians regarding coding regulations, guidelines and documentation requirements. The Compliance Committee has been established to review CMS…
Read moreThis is an exciting time for Starling Physicians – the integration of two leading healthcare providers who are now even better together. A strategic marketing plan has been crafted to…
Read moreDid you know that as a Coverys policyholder, you have access to specialty specific on-line education courses that will meet your state CME requirements and/or provide you with Malpractice Insurance…
Read moreThe goals for Starling are clear – become integrated, continue and prepare for our success together as we maintain our “act big, but feel small” medical care culture. The greatest focus in…
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