Identifying the Order in Allscripts

October 12, 2019

In Allscripts TW, the orders for this testing can be easily found by typing in XPRESS. The two orders will show as:BASIC METABOLIC PANEL – XPRESSCOMP META-P – XPRESS These…

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New Lab Test Services

October 12, 2019

Starting October 15, our Infusion Center Laboratory at Wethersfield will offer Basic Metabolic Profile – BMP and Comprehensive Metabolic Profile – CMP testing using the Piccolo Xpress Chemistry Analyzer. This…

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“Incident To” Billing: When and How?

October 11, 2019

“Incident to” services are defined by the Center for Medicare and Medicaid Services (CMS) as: services that are furnished as an integral, although incidental, part of the physician’s personal, professional…

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Lab Orders That Have a Source Collection

September 13, 2019

Beginning Wednesday, September 18th, 2019, source descriptions and some additional information questions will be prompted for while ordering a sub-set of labs that are collected in the office. ThinPrep Paps…

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Accessing UpToDate

August 27, 2019

As a reminder, you must access UpToDate every 90 days or you will be locked out and have to call UTD for support. Maintaining Access: To maintain uninterrupted access to…

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Marketing Update

July 3, 2019

We continue to get fantastic feedback through our new reputation management program.  We began with a pilot in mid-December with 70 providers. In the last 6 months, Starling providers have…

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Starling Labs Shares Updated Values

July 3, 2019

State law mandates that if there is a critical lab, it needs to be resulted and signed off by a physician within 60 minutes.  If the physician does not respond…

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Communication Based Guidelines

June 17, 2019

Click here for presentation that was delivered at the IM meeting. It provides guidelines and code components for communication based services.

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June 7th Update

June 6, 2019

Quarter 2: I am pleased to report that thus far financial performance in this quarter is excellent.  Below are two graphs showing charges and payments; payments in May were the highest…

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Important Updates & Guidance

June 6, 2019

Kara Olson, Director of Clinical Transformation & Informatics, provides four useful documents: ProHealth and Connecticut GI physicians have been updated with their practice name to aid in searching. Click here…

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Reputation Management Pilot

May 10, 2019

Our Reputation Management pilot has been a big success. Since December, there have been 3,426 new online reviews with an average star rating of 4.9 out of 5.0! We started…

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Raising Minimum Salary

May 10, 2019

At the February Starling Board meeting, the Board was informed that a number of the medical employers in the area including Hartford Healthcare were increasing their minimum salary to $15…

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May 10th Update

May 10, 2019

Car Allowance: please recall that we are instituting a policy that will allow much greater use of pre-tax money to pay for auto expenses. Attached is the explanation and policy statement.…

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March 28th Update

March 28, 2019

Revenue Cycle Items A lot of questions have come up related to the revenue cycle department. One is the reasons why patients sometimes get refunds, despite all the checking/authorizations that happen…

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Town Hall Meeting

March 14, 2019

5:30pm 300 Kensington central area, New Britain The purpose is to allow partners to ask anything about which they are concerned and get a (brief) update on ongoing work to…

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Town Hall Meeting

March 14, 2019

5:30pm 300 Kensington central area, New Britain Opportunity for partners to ask anything about which they are concerned

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Hear What Your Patients Are Saying

March 1, 2019

This month, providers in our reputation management pilot received 689 online reviews, with an average star rating of 4.9 out of 5.  Click here to see examples of the positive…

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Emotional Resources for Providers

February 28, 2019

The Bridge Family Center in West Hartford is a valuable resource for providers for their personal needs. The contact number is 860 521-8035 and the main contact is Martin Smith,…

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Update February 14, 2019

February 13, 2019

Dear Partners, We have a new CFO! I am very happy to report that a candidate has accepted our offer letter. I will follow-up with more information soon. Remember we are…

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Primer on Value-Based Revenue

January 24, 2019

There are a few types of value- or quality-based reimbursements out there, and I think as we try to increase the amount we can collect it is helpful to be…

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Update on Our New Reputation Management Tool

January 14, 2019

In mid December, we piloted a new reputation management software with 70 providers across specialties. Within 24 hours of visit, patients receive email or text alert with short survey. Those…

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Understanding Your Benefits

January 14, 2019

Partners, In response to some questions we have received, I put together the below summary of the different withholdings and benefits you will see on your financials. Please contact me…

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Sponsorship Requests for 2019

January 11, 2019

If you would like to request corporate funding for an event or cause, please complete the following form. Our marketing committee reviews requests 2-3 times a year to determine what…

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Free online CME courses

December 4, 2018

As a COVERY policyholder, you have access to complimentary online CME courses through MED-IQ®.  Courses are designed to improve the understanding and performance of healthcare providers and medical practice staff…

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Quest Now Allowing Patients to Order Tests

November 30, 2018

Quest Diagnostics has recently implemented a new option allowing patients to select and order their own lab tests online, without physician involvement. Quest promises quick, convenient results, all overseen by…

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New Medicare codes/fees: Communication-based services

November 28, 2018

Starting in January 2019, providers can bill Medicare for time-based codes for interprofessional consults that do not include a face-to-face interaction with the patient.  The wording is “interprofessional telephone/ internet/…

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New Medicare codes/fees: Communication-based services

November 28, 2018

Starting in January 2019, providers can bill Medicare for time-based codes for interprofessional consults that do not include a face-to-face interaction with the patient.  The wording is “interprofessional telephone/ internet/…

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Using Microsoft Office at Home

November 14, 2018

It turns out that with the Microsoft licenses we need here at work, you can use Office at home for no additional cost on multiple computers. Follow the steps below:…

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Our Revenue Cycle Department is Here For You

November 5, 2018

The RCD has been working this year to implement new products and applications to make Starling a stronger and more efficient company. Many of these systems have complicated technical components and…

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Important Notice about Urgent Care

October 29, 2018

As of October 29th, Velocity Urgent Care will no longer see patients at our Starling location in Wethersfield. They do still have walk-in clinics in: Rocky Hill at 396 Cromwell…

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Introducing A New Reputation Management Program

October 10, 2018

We are pleased to announce that Starling is piloting a new Reputation Management program. Here is some information about this exciting initiative. What is Reputation Management? Reputation management refers to…

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Advisement to Not Respond to Requests

October 10, 2018

Dear Shareholders, Please be advised that Starling has received a request for records from the Office of the Inspector General and is presently working to respond.  Our counsel, Mindy Tompkins…

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How Well Do You Know Starling Physicians?

September 14, 2018

Now is an exciting time for our organization. We continue to enhance our services offerings, increase our locations, and bring on talented providers. Take the Starling Quiz to see how…

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Calling on Content Experts

September 13, 2018

At Starling Physicians, we have a tremendous amount of knowledge across the healthcare spectrum. We would like to share your expertise with current patients, potential patients, and the general public. …

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Starling’s First Family Fun Day

June 20, 2018

On June 2nd, Starling family and friends had a wonderful day at Lake Compounce. Over 1000 people came to enjoy rides, waterpark, games, and a buffet lunch. Everyone seemed to…

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Emotional Support for Providers

April 23, 2018

Coverys offers providers with access to free and completely confidential emotional support services. Details are below including contact information.

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Meet our new providers

April 19, 2018

Dr. Gilbert Ching, Cardiology Dr. Gilbert Ching attended the University of the Philippines for undergraduate and obtained a Bachelor of Science in Psychology, graduating cum laude prior to earning his…

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Thank you to our Starling Heroes

April 19, 2018

Every day, providers and staff go above and beyond expectations to care for patients in ways that are not required. That extra care and attention is part of what makes…

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Update on 2017 Profit Sharing

April 4, 2018

We are pleased to inform you that the Starling Board of Directors recently approved the profit sharing funding for the 2017 plan year. If you met the plan eligibility requirements,…

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Sponsorship Requests

April 4, 2018

If you would like to request corporate funding for an event or cause, please complete the following form.  Please make a request several weeks prior to an event. Completed forms…

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Now Considering Spring Sponsorship Requests

January 23, 2018

The Marketing Committee will be meeting in mid-February to review marketing progress and strategic goals for 2018.  We will share highlights from our discussion on this portal. One of the…

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Welcome New Providers

January 23, 2018

We are pleased to introduce the following individuals: Dr. Elliot Zweig Dermatology Dr. Elliot Zweig is a highly respected dermatologist who has been in practice for over 35 years in…

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Operational Improvements for 2018

December 21, 2017

We continue to enhance our communications with our patients.  Starting in 2018, patients will be asked to provide an email address or cell phone number when checking in for appointments.…

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Quality Update

August 17, 2017

The Physician Quality Reporting System (PQRS) and Meaningful Use (MU) reports were submitted on time for all Starling eligible providers to the Centers for Medicare & Medicaid Services (CMS). MU…

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Starling Moving at High Speed Toward HITRUST

August 17, 2017

What is HITRUST? National Physician Services (NPS) has engaged with Beyond, LLC to obtain the well-respected designation of HITRUST certification, recognized throughout the industry as the “gold standard” for security.…

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A Summer of Growth & Enhancements

July 12, 2017

This summer is an exciting time for Starling Physicians. Our exceptional group of providers is growing as we bring in talented individuals to complement our team. We are improving the…

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Providing Virtual Care Through Telemedicine

July 5, 2017

The healthcare landscape is changing daily; payors are increasingly looking for evidence that the care they are paying for is of measurable quality and of the highest value (quality/cost), and…

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Operations Update

June 27, 2017

New courier Service:  Lab Logistics went live on Monday, June 16th increasing administrative mail pick up and drop off in Glastonbury, Bloomfield, and Granby. We will continue to expand the…

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Making Good Progress with Allscripts

June 20, 2017

We are a few steps closer to having a single medical record for our Starling patients through Allscripts. To date, the following departments are live:   Internal Medicine in all…

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EHR Webinar To Increase Physician Efficiency

June 19, 2017

Please review this webinar relating to v11 note.  There will be an overview of the new clinical desktop view and the optimized workspace. The webinar provides valuable information on the functionality…

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Getting Hands on to Help Families in Need

June 6, 2017

Starling was proud to hold our first toiletry drive to support Hands on Hartford – a social service nonprofit organization that serves Hartford’s neediest residents in the areas of food,…

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How To Access Free Coverys Education Programs

May 19, 2017

Please see the instructions below to access this exciting benefit through Coverys;  As a Coverys policyholder, you have access to specialty specific on-line education courses that provide eligibility for premium…

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Important E&M Updates from National Government Services

April 12, 2017

National Government Services (NGS), our local Medicare carrier, has posted some changes to its previous publications surrounding three important areas of Evaluation & Management coding and documentation guidelines. Consultative Services:…

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Health Insurance Results for 2016

January 17, 2017

Starling closes the books on the first full year of combined health insurance with mixed results. Overall, the health insurance total expense was 4.1% under budget, which is about $300K…

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Looking for Doctors to Share Your Expertise

January 9, 2017

At Starling Physicians, we have a tremendous amount of knowledge across the healthcare spectrum. We would like to share your knowledge with current patients, potential patients, and the general public. …

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Compliance Meeting

September 12, 2016

November 1, 2016, 7:00 am Join in person at: 2110 Silas Deane Highway, Rocky Hill, CT Or Via GoTo® Meeting on your computer or other mobile device

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“Incident To” Billing: When & How?

September 1, 2016

“Incident to” services are defined by the Center for Medicare and Medicaid Services (CMS) as: services that are furnished as an integral, although incidental, part of the physician’s personal, professional…

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TigerText Update for CMG Branch

July 28, 2016

Below is message from Christopher Phillips at NPS regarding CMG Branch TigerText. The second wave of account activations to complete the CMG Branch migration from the Hartford Healthcare TigerText account…

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Facebook: A Powerful Communication Tool

July 27, 2016

Social media allows providers at Starling Physicians to engage with your patient population, share your expertise, and provide important updates. We currently have Starling pages on Facebook, Twitter, LinkedIn, and…

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Maintain A Strong Online Presence

July 12, 2016

Patients are searching for you online so it is important to make sure your online presence is accurate. Online review sites provide important information about your areas of expertise, training,…

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Certification of Medical Assistants

June 30, 2016

Participation in Medicare’s incentive programs will continue to change the way Starling and other leading group’s practice as we have seen with the increasing challenging Meaningful Use measures. As we…

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Revenue Cycle Department Updates

June 24, 2016

The RCD went through a huge transition in January which included merging two billing offices with different workflows, building a new data base for practice management and billing, and credentialing…

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Updating your provider profile

June 30, 2016

Provider profiles on our website provide valuable information about your background, experience, and interests. This can be useful for patients when selecting you as a provider, and can be helpful…

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Email Security

June 13, 2016

Below is an important update from Dr. Larry Koch, Medical Director. When e-mailing within the starlingphysicians.com e-mail system, the content of your e-mail is protected. If you are e-mailing to…

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Updates to Grove Hill Phone Systems

June 9, 2016

The Shore Tel phone systems implementation is moving along. Our first go-live was ENT in May.  The second implementation was on June 8thin Integrative Pain Management, OB, IM and Pediatrics…

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Compliance Committee Members

June 7, 2016

Physicians Larry Koch, MD  – Medical Director, Chairman Maria Briggs, MD  – Physician Representative, Obstetrics & Gynecology Michael Deshaies, DO – Physician Representative, Internal Medicine David Fenton, MD  – Physician…

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Compliance Committee Mission Statement

June 7, 2016

Starling Physicians is committed to providing comprehensive education and timely communication to our physicians regarding coding regulations, guidelines and documentation requirements. The Compliance Committee has been established to review CMS…

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Compliance Meeting

June 7, 2016

August 2, 2016, 7:00 am Join in person at: 2110 Silas Deane Highway, Rocky Hill, CT Or Via GoTo® Meeting on your computer or other mobile device

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Sharing the Starling Story

June 2, 2016

This is an exciting time for Starling Physicians – the integration of two leading healthcare providers who are now even better together. A strategic marketing plan has been crafted to…

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