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Useful Information shared by OptumCare

February 28, 2020

Attached is OptumCare’s recent edition of Evidence-Based Medicine. In this edition, they discuss: The New Oral Tetracyclines: Do they provide value? Comparison of Harms, Advantages, and Costs from Hematuria Guidelines…

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Evolution of Value-Based Care in CT

January 16, 2020

As we all know, the federal government via CMS has made long-term changes in how payments are, and will be, delivered to providers, with a focus on an increasing share…

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Hospital Privileges

January 9, 2020

We recommend that you maintain hospital privileges at more than one institution in the area. Payers require that we have privileges at a hospital in order to stay active on…

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Welcome Letter

January 9, 2020

Hello everyone! It certainly is a pleasure to join Starling Physicians as your new CEO. I truly appreciate the warm welcome everyone has extended me and look forward to meeting…

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Announcing Our New CEO

December 10, 2019

Over the past 6 months, Starling has conducted a nationwide search for a new CEO. There was significant interest in the position, emphasizing the unique opportunity Starling presents. Part of…

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June 7th Update

June 6, 2019

Quarter 2: I am pleased to report that thus far financial performance in this quarter is excellent.  Below are two graphs showing charges and payments; payments in May were the highest…

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May 31 Update

May 30, 2019

Car Allowance:  Please remember to send your documentation to the finance department ( or  I have attached again several documents.  One is the explanation and samples.  The other two are worksheets…

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May 10th Update

May 10, 2019

Car Allowance: please recall that we are instituting a policy that will allow much greater use of pre-tax money to pay for auto expenses. Attached is the explanation and policy statement.…

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March 28th Update

March 28, 2019

Revenue Cycle Items A lot of questions have come up related to the revenue cycle department. One is the reasons why patients sometimes get refunds, despite all the checking/authorizations that happen…

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March 15th Update

March 14, 2019

IT Hack:  We have had two nearly identical incidents in the last few weeks.  These involved a malicious link someone clicked that then compromised the user’s email account.  It sent…

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Update February 14, 2019

February 13, 2019

Dear Partners, We have a new CFO! I am very happy to report that a candidate has accepted our offer letter. I will follow-up with more information soon. Remember we are…

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Primer on Value-Based Revenue

January 24, 2019

There are a few types of value- or quality-based reimbursements out there, and I think as we try to increase the amount we can collect it is helpful to be…

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Advisement to Not Respond to Requests

October 10, 2018

Dear Shareholders, Please be advised that Starling has received a request for records from the Office of the Inspector General and is presently working to respond.  Our counsel, Mindy Tompkins…

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Update on Value-Based Payments to PCPs

September 11, 2018

Congratulations to all Starling primary care providers and staff on the spectacular care you provided in 2017 (and in 2018 as well, I’m sure). Click here for a summary of…

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Thank you to our Starling Heroes

April 19, 2018

Every day, providers and staff go above and beyond expectations to care for patients in ways that are not required. That extra care and attention is part of what makes…

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Update on 2017 Profit Sharing

April 4, 2018

We are pleased to inform you that the Starling Board of Directors recently approved the profit sharing funding for the 2017 plan year. If you met the plan eligibility requirements,…

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Announcing Our New CEO

February 23, 2018

The Starling Board of Directors is excited to announce Jarrod Brett Post, MD as President and CEO of Starling Physicians. Dr. Post most recently served as the Chief Medical Officer…

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Starling Moving at High Speed Toward HITRUST

August 17, 2017

What is HITRUST? National Physician Services (NPS) has engaged with Beyond, LLC to obtain the well-respected designation of HITRUST certification, recognized throughout the industry as the “gold standard” for security.…

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Providing Virtual Care Through Telemedicine

July 5, 2017

The healthcare landscape is changing daily; payors are increasingly looking for evidence that the care they are paying for is of measurable quality and of the highest value (quality/cost), and…

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Making Good Progress with Allscripts

June 20, 2017

We are a few steps closer to having a single medical record for our Starling patients through Allscripts. To date, the following departments are live:   Internal Medicine in all…

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Population Health: What You Need to Know

March 4, 2017

The following slides explain our plan for helping YOU, the Starling Provider, increase our recognition and payments from health insurers, and impact on how we are all judged on Quality.…

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A Successful First Year

December 20, 2016

As we are completing the first year of the merger of CMG and Grove Hill into the entity of Starling, I want to express how successful and lucky I feel…

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More Trending Highlights from November

December 19, 2016

As I mentioned earlier, November was Starling’s highest receipts months.  No surprise that this was a result of November being the highest patient encounter month, with 78,525 patient encounters.  In…

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Timeline for Upcoming Allscripts Roll-Outs

December 13, 2016

Our journey to implement Allscripts throughout Starling continues with our next phase.  We will go live with New Britain’s Nephrologic Associates on Tuesday, January 3rd.  Next, will be Internal Medicine…

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Starling Population Health Proposal – 2017

December 8, 2016

In 2017, Starling will begin applying the value-based infrastructure payments we receive through some of our health plan contracts to improve Starling’s performance in those value-based agreements. Our objective will…

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Starling Board Holds Important Strategic Retreat

December 7, 2016

On Friday, December 2nd, the Starling executive board completed a full day strategy planning retreat in Rocky Hill. The strategic planning session was facilitated by an outside national healthcare consulting…

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Update on the MD Portal

November 17, 2016

We are getting closer to our 2nd wave of implementation of Allscripts. Joining our group is Nephrology Associates of New Britain, who will remain in their locations and are scheduled for…

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Private vs. Public Sector Thinking

November 1, 2016

I wanted to share an important insight I read in a briefing from our membership in the Advisory Board.  I think we have a tendency to think about our healthcare…

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Two Key Business Metrics Explained

November 1, 2016

I want to highlight and define two key important business metrics available on the Starling Practice View portal.     The Work RVU The first item is found under the Reports tab…

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Starling Growth Announcements

September 21, 2016

Below are some exciting updates about how we are expanding our team and facilities to better serve our patient population. Dr. Carol Watson to Join Starling I am happy to…

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Implementation Update on EHR

September 14, 2016

We are well on our way with our implementation plans for our GH Branch implementation of Allscripts and our CMG upgrade to V11 notes.  This is an exciting time for…

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Highlights from Recent Employee Survey

September 9, 2016

I would like to share the results of a recent employee survey that was sent to all staff. The response rate was excellent with 275 responses split evenly among CMG and…

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Health Insurance Benefit Committee Meeting

August 16, 2016

The first combined Starling health insurance committee will meet on the evening of September 8th.  This committee will work with our broker, OneDigital (formerly Ovation), on a recommendation for employee…

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Clinical Integration and Pay-for-Value

June 29, 2016

Managing the health of populations depends on access to accurate, timely, actionable information about the population, and a well-coordinated response by an integrated team of care givers and providers. Starling…

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The Future is Now: Our work in 2016

July 30, 2016

The Starling Board of Directors and the leadership team have been working with providers and staff to respond to our current contractual incentives while preparing for our future. The attached…

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T Rowe Price selected as 401K vendor

June 3, 2016

After several meetings and a complete detailed proposal review process the 401K committee is pleased to announce that T Rowe Price has been selected as our 401K vendor for all…

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