Call: 860-258-3470

Who To Contact With Insurance or Malpractice Questions


Smith Brothers and Coverys are the official insurance and malpractice carriers for Starling Physicians. They work together on our account handling all issues including premiums and coverage.

Below is their contact information:

 

Smith Brothers: Insurance Broker

David M. Burke:

Direct#: 860.430.3256

Fax#: 860.652.3236

DBurke@SmithBrothersUSA.com


Jennifer Wheaton

Direct#: 860.430.3250

Fax#: 860.652.3236

JWheaton@SmithBrothersUSA.com

Jennifer Wheaton is our account manager at Smith Brothers Insurance and is the first point of contact for all matters related to medical professional insurance.  If she cannot assist you with questions on coverage, class codes, procedures, changes, certificates/credentialing, proof of coverage or loss history, claims, medical records requests, addressing issues with patients, adding new doctors or anything else related to malpractice, she will connect you to the appropriate resource.


Coverys: Malpractice Carrier

Joyce Tedford

Toll Free#:800.225.6168

Main#: 617.428.9873

Fax#: 617.946.8614

jtedford@coverys.com

As our dedicated Risk Consultant, Joyce’s role is to work closely with Starling leadership to assess specific areas of risk exposures and patient safety challenges and to develop an enterprise-wide risk management service plan.

Please do not hesitate to call Joyce at 617-428-8614 for risk management consultation, education, or resources.  In addition, Coverys has a Risk Management ‘Helpline’ service (800-225-6168, option 9), which is staffed with a Risk Consultant on weekdays during business hours to provide prompt responses to risk questions or concerns.